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FAQ's
How do I get information about coming events?
How do I buy tickets?
Does my child need a ticket?
How old must children be before they may
attend a performance?
I did not receive/misplaced my tickets. What
should I do?
What facilities do you have to accommodate
people with disabilities or special needs?
Where can I park?
What time does the theatre open for performances?
What is your policy on late seating?
What should I wear to the theatre?
Do you have a coat check area?
Can I take pictures during the show?
Can I bring my own food and drink into the
theatre?
Can I take refreshments into the auditorium?
Do you have a lost and found?
What is Kodak
Theatre’s re-entry
policy?
What are Kodak Theatre’s security policies?
How do I find
out about employment opportunites at Kodak Theatre?
How do I get information
about coming events?
Click here to become part of Kodak Theatre
Connection and receive news and special offers
via e-mail. Click here for the latest event
schedule or call Kodak Theatre at 323-308-6300.
How do I buy tickets?
Tickets to events at Kodak Theatre can be
purchased at the box office or through
Ticketmaster. Click
here for detailed information
and ticket policies.
Does my child need a ticket?
Yes. In respect for patron safety and comfort,
every person entering the Kodak Theatre,
regardless of age, must have a ticket for
the performance.
How old must children be before they may
attend a performance?
Minors not accompanied by a parent or guardian
will not be granted admission to shows that
the theatre considers inappropriate for minors.
Kodak Theatre reserves the right to deny
admission to or to remove a child and their
accompanying parent or guardian from the
auditorium should the child conduct him/herself
in a manner that disrupts the experience
of other patrons.
Kodak Theatre has a limited number of booster seats available, which are distributed
from the guest services area on Lobby Level 2.
I did not receive/misplaced my
tickets. What should I do?
Please contact the point pf purchase as soon
as you realize the loss.
Kodak Theatre: 323-308-6300
Ticketmaster.com, outlet or over the phone,
contact Ticketmaster at 213.480.3232.
Tickets are the best evidence of entitlement
to a seat. If someone else arrives with a
ticket to a seat claimed by you, we shall
do our best to make the appropriate decision
based upon the circumstances.
What facilities do you have to accommodate
people with disabilities or special needs?
The Kodak Theatre is committed to providing
superior service to all patrons and takes
all reasonable measures to accommodate guests
with disabilities. Please alert the theatre
of any special needs at the time of your
ticket purchase. Click
here for additional
information about Kodak Theatre accessibility
accommodations, or contact Kodak Theatre’s
Director of Events and accessibility representative,
Sergio Ruezga at 323-308-6375 or ruezgas@kodaktheatre.com with any questions or special requests.
Where can I park?
Parking for Kodak Theatre is at the Hollywood & Highland Center structure.
Enter on Highland Avenue next to the Renaissance Hollywood Hotel, north of
Hollywood Blvd. Rates are posted at each entrance. Please note that, although
Kodak Theatre is unable to validate parking, the retail and dining establishments
within the complex offer discount validation.
What time does the theatre open for performances?
The main doors on Lobby Levels 1 and 2 usually
open one hour prior to the performance
time printed on your event ticket.
What is your policy on late seating?
Our ushers use their discretion and heed
the artists’ requests in seating
patrons arriving late. They time late seating
to minimize any disruption to the experience
of patrons who are already seated. The
late seating policy may vary from performance
to performance.
What should I wear to the theatre?
Please dress appropriately to the event and
how you feel comfortable. Our patrons come
dressed in everything from jeans to suits
to eveningwear.
Do you have a coat check area?
Coat Check is located on Lobby Level 2.
Can I take pictures during the show?
The use of cameras or recording devices of
any kind is strictly prohibited. This includes
all 35mm, video, digital, digital video
and cellular phone devices.
Is there a smoking section in the theatre?
Smoking areas are located outside the facility on each lobby level.
Can I bring my own food and drink into the
theatre?
The Kodak Theatre does not allow patrons
to bring any outside food or beverage into
the theatre, with the exception of special
accessibility circumstances. Concession areas
on every level sell a wide variety of beverages
and light refreshments prior to performance
and during intermission.
Can I take refreshments into the auditorium?
This policy varies from show to show. Please
ask your bartender or an usher about the
evening’s policy.
Do you have a lost and
found?
All lost and found items are taken to the guest services area on Lobby Level
2 during a performance or event. Post event lost and found inquiries should
be directed to our customer service representative at 323-308-6300.
What is Kodak Theatre’s
re-entry policy?
Re-entry policies vary from show to show. Always check with an usher before leaving
the theatre for any reason to ensure that you will be allowed to re-enter.
What are Kodak Theatre’s
security policies?
All guests at Kodak Theatre are subject to a security check.
How do I find
out about employment opportunites
at Kodak Theatre?
Applications for
part time positions may be picked up during
business hours from the administration office
at Kodak Theatre. We will contact qualified
applicants as positions become available.
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